Frequently Asked Questions

  • Do you offer free delivery?
    Yes, Vogue Venture provides free delivery on all orders across the UAE.

  • Is cash on delivery available?
    Yes, cash on delivery is available for all products.

  • How long does delivery take?
    Delivery typically takes 3 to 7 business days, depending on your location.

  • Can I track my order?
    Yes, you will receive tracking details once your order is shipped.

  • What is your return policy?
    Products can be returned within 7 days of delivery if they are unused and in original packaging.

  • How do I request a refund?
    Contact our support team at vogueventure32@gmail.com with your order details.

  • Are product prices inclusive of VAT?
    Yes, all prices are inclusive of applicable taxes.

  • Do you ship internationally?
    Currently, we only deliver within the UAE.

  • Can I cancel my order?
    Yes, orders can be canceled before shipping by contacting our support team.

  • What payment methods are accepted?
    We accept cash on delivery for all orders.

  • How do I update my delivery address?
    Contact our support team at vogueventure32@gmail.com before your order is shipped.

  • Do you offer gift packaging?
    Currently, we do not offer gift packaging services.

  • Can I exchange a product?
    Yes, exchanges are possible within the 7-day return period for eligible products.

  • What if my product arrives damaged?
    Please contact our support team immediately for a replacement or refund.

  • Do you offer discounts for bulk orders?
    Please contact us directly to discuss bulk order options.

  • Are the products authentic?
    Yes, we source all products from trusted suppliers.

  • How do I subscribe to your newsletter?
    Enter your email in the newsletter section on our website to receive updates and offers.

  • How secure is shopping on your website?
    Our website uses secure encryption to ensure safe transactions.

  • Can I suggest a product to be added?
    Yes, send us your suggestions at vogueventure32@gmail.com.

  • Who can I contact for more support?
    Our customer support team is available at vogueventure32@gmail.com.